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Guarantee to do what?

Guarantee to do what? What does a guarantee mean?

For us a guarantee is a promise with #certainty…

A friend recently bought a used 🚘. It came with a 6 months #guarantee.

Within 3 months the 🚘 experienced major problems.

My friend took it back to the garage.

To be told 'the guarantee was with a 3rd party & the 3rd party needs to authorise the work before we'll fix the 🚘'.

On contacting the 3rd party my friend found there was a £300 ceiling on any work carried out under the guarantee.

The work came to £500. My friend was £200 out of pocket.

This is not a #promise with certainty…

Yes. My friend should have read all the terms & conditions before buying the 🚘.

But also. The garage should be transparent about the terms of the 3rd party guarantee too.

All our printing #technology solutions are guaranteed for the service agreement life (not just 6 months) & include:

✔a guarantee your agreement price will never increase
✔a guarantee of no hidden or extra charges
✔a guarantee faulty equipment will be fixed or replaced

With us. Our promise. Is guaranteed to deliver complete certainty & total peace of mind.

How does your guarantee deliver a promise with certainty?

guarantee,promise,certainty,

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