Here's how to deal with difficult people at work. I'm talking about the toxic people who can make life miserable for everyone. A hostile work environment can really be aggravating. Some co-workers can be very disrespectful and inconsiderate.
But you don't have to reciprocate. You don't have to be mean and difficult in return. Instead, use the tool I'm sharing with you in this video to disarm them. The reality is, most difficult people are not targeting you personally. They don't single you out. They are who they are. They are dealing with mental issues.
So, your job is to become an expert on managing difficult people. Simply put, you help them. You make a difference in their lives. Usually, people have no clue they are the way they are. They are not able to self-diagnose themselves. Here's the secret to handling difficult people:
HAVE EMPATHY! When empathetic, you can you are in charge. You are in control. What is empathy?
Empathy is when you can get out of your world or your reality to get into people's world to try to understand them. Instead of blaming, criticizing, or judging them, you try to understand their intention. You try to get why they behaving the way they do. It's that simple.
Whether you are in a relationship or you are working with some hard to get along with people, empathy is your greatest weapon available. Use it.
We are unique. We don't see and process the world the same way. We have different lenses. If you are on a team of 600 people, they each have unique lenses. Sometimes you can find how different we are from a difficult conversation you have been putting off.
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